Telephone Interpreting
We communicate over the phone
Other Services
When face-to-face on-site interpreting is not necessary, or you need an interpreter at short notice, Ethnic can organise an over-the-phone interpreter to meet your needs.
Booking an on-site interpreter is easy
Our comprehensive database and booking system allow us to quickly and accurately assign the most suitable interpreter for your on-site request. Simply choose your situation and make a booking.
On-site interpreting FAQs
Q. How long will I have to wait for a telephone interpreter to be connected?
A. Approximately 2–5 minutes, and charges begin when you are connected.
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Q. How many languages do you provide with telephone interpreting?
A. Over 200 languages are available, the same as for on-site interpreting.
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Q. How many lines can be connected at a time?
A. We can connect up to 3 lines (i.e. a 3-way conference call).
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Q. Do you take credit cards and corporate purchase orders?
A. Yes. We accept corporate purchase orders, as well as Visa and Master Card.
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Q. How about confidentiality?
A. All of our translators and interpreters are contractually bound to maintain strict confidentiality in all projects not a matter of public record. If you have a confidentiality agreement you require, we will, of course, be happy to execute that as well.